Providing Feedback to UX Designers Using UX Evaluation Methods
نویسنده
چکیده
User-centered Design (UCD) and User Experience (UX) have become important keywords when developing and designing products and services that aim to be successful and competitive on the market. In the area of entertainment oriented services, like interactive TV, new challenges arise, shifting the focus from taskbased usability to highly personal, context-dependent use experiences. In order to improve UX design and assist designers by providing valuable feedback in various development stages, we propose the usage of a set of UX evaluation methods dedicated to the evaluation of entertainment oriented services.
منابع مشابه
Interpretative Phenomenological
One approach to user experience (UX) is phenomenology, but there are no well-defined methods for how to conduct UX research using phenomenology, especially not in a professional design practice. One well-defined approach developed in psychology is Interpretative Phenomenological Analysis (IPA), which in this paper is adapted to professional UX research practice. The adaptation is put to test in...
متن کاملSome Reflections on Evaluating Users’ Experience
We report experience in using a variety of techniques to evaluate user experience, ranging from interviews to observation and surveys. UX was evaluated in sessions by an experimental comparison of three different websites, and over a longer six-month period by a combination of diary studies, interviews and surveys. The advantages and disadvantages of each method are discussed, as well as feedba...
متن کاملAre Software Companies Aware of UX?
The efforts of addressing user experience (UX) in product development keeps growing, as demonstrated by the proliferation of workshops and conferences bringing together academics and practitioners, who aim at creating interactive software able to satisfy their users. Unfortunately, human-centred design and methods addressing usability and UX are always mentioned in research papers but yet very ...
متن کاملA Textual Feedback Tool for Empowering Participants in Usability and UX Evaluations
The usability movement has historically always sought to empower end-users of computers, so that they understand what is happening and can control the outcome. In this paper, we develop and evaluate a ‘Textual feedback’ tool for usability and UX evaluation that can be used to empower welleducated, but low-status, users in UX evaluations in countries and contexts with high power distances. The p...
متن کاملAnalysis of the Persuasiveness of User Experience Feedback on a Virtual Learning Environment
The main purpose of this paper is to evaluate a set of theory-grounded User Experience (UX)-related measures which are supposed to persuade course designers of particular UX-related problem areas based on a specific feedback format. Specifically, two online surveys on a university online course were conducted with the former focusing on the quantitative ratings and the latter on qualitative com...
متن کامل